When buying a steel building you will get some salesmen that are extremely pushy. This is especially true when doing business over the phone. It’s a numbers game to them – the more calls they make, the more chances they have of getting someone to buy. They will push and push. As long as you can stand your ground, you will be okay. A pushy salesman reminds me of a used car dealer trying to get rid of a lemon by saying whatever it takes to get the car off of his lot.
This type of salesman does not listen to you when you talk because he is thinking of how he can push you to buy what he has to offer not what you need. You want a salesman that helps you make an informed decision. He should ask you questions about how you will use your building, what accessories you will need, etc. This is called consultative selling because the salesman “consults” with you and discusses your needs before he tries to sell you a building. Otherwise, how would he know what you need in a building?
It’s hard to believe, but it’s true. Here’s how this typically happens. You call into a steel building company’s one eight- hundred number to inquire about purchasing a steel building. You mysteriously get someone on the line from “inventory” or “production” or “shipping” who acts like he doesn’t know how he got your call. Since your salesman is acting like a average Joe from a different department, he plays dumb so he can’t answer any of your questions. He’ll typically get your info and building size and says he’ll call you back after he calls down to the factory to see if they have a building to fit your needs. He calls you back and of course has a building close to what you want. Now he conveys a cavalier attitude when asked questions and pretty much tells you the price in a “take it or leave it” manner. You think you might be getting a deal since this guy is clueless and maybe he is giving you a really good price out of ignorance, but you are really getting the wool pulled over your eyes. Click here to read about a consumer protection lawsuit that highlights in great detail how this scam works.